After the wind drops, we make it safe

We have done this before

Between us we have lived and worked in Townsville and North Queensland for more than twenty years, and we know how quickly things change up here. We played a big part in the clean up after Cyclones Larry and Yasi, and the other weather events in between.

That matters most in the first day or two, when the tree is down but still holding energy. Trunks under compression, limbs hung up in other trees, root plates ready to stand back up. It is not the same job as a standing tree, and it is not a job for a hire chainsaw.

If a tree has come down on your place

• Stay well clear, particularly of anything involving wires. Treat every wire as live
• Do not climb on it, cut into it or put a ladder against it
• Keep children and pets inside and away from the root plate
• Photograph it from a safe distance before anything is moved, for the insurer
• Ring us and describe what it is sitting on

Insurance work

We work closely with a number of large insurers and we specialise in making safe trees that have blown over onto houses and other property. We understand what an assessor needs to see and we document the job as we go, so the claim is supported by more than a memory.

If you have already lodged a claim, tell us the insurer and the claim number when you call. If you have not, we can make the tree safe first and sort the paperwork after. Nothing about the claim process should stop a dangerous tree being dealt with.

Getting ready for the season

Most of the damage we clean up was predictable. Deadwood that had been there for two years, a limb over the roof that everyone had noticed, a tree with a union that had been splitting since the last big blow. A pre season inspection and a bit of crown work is a fraction of the cost of a clean up, and a lot less disruptive than one.